RwandAir Recruitment 2026: Apply for Baggage Services Agent, First Officer (Co-Pilot) and Captain (PIC) Positions
RwandAir Ltd, Rwanda's national carrier and one of Africa's fastest-growing airlines, has officially announced new employment opportunities for qualified professionals seeking rewarding careers in the aviation industry. The airline is currently recruiting for the positions of Baggage Services Agent, First Officer (Co-Pilot), and Captain (Pilot-in-Command) to support its continued network expansion and operational excellence.
These opportunities are based at Kigali International Airport and offer successful candidates the chance to work with a modern, internationally recognized airline that connects Rwanda to destinations across Africa, Europe, and the Middle East.
If you are passionate about aviation and meet the required qualifications, this could be your opportunity to join one of Africa's leading airlines.
About RwandAir
RwandAir Ltd is the national airline of Rwanda, renowned for providing safe, reliable, and world-class air transport services. Operating from its hub at Kigali International Airport, the airline serves destinations across East, Central, West, and Southern Africa, as well as Europe and the Middle East.
Recognized internationally for service excellence, RwandAir continues to invest in fleet expansion, operational efficiency, customer satisfaction, and professional talent as it prepares for future growth, including operations from the upcoming Bugesera International Airport.
1. Baggage Services Agent
Department: Ground Services
Reports To: Baggage Services Supervisor
Duty Station: Kigali International Airport
Job Summary
The Baggage Services Agent plays a critical role in ensuring passengers receive efficient and professional baggage support throughout their travel experience. The successful candidate will be responsible for handling delayed, damaged, and missing baggage while maintaining excellent customer service standards and ensuring compliance with airline procedures.
This position requires an individual with exceptional communication skills, strong attention to detail, and the ability to work effectively in a fast-paced airport environment.
Key Responsibilities
The successful candidate will be expected to:
- Monitor baggage movement using SITA WorldTracer, BRS, and CM-Amadeus systems.
- Trace delayed or misrouted baggage and provide regular updates to passengers and airline stations.
- Coordinate baggage recovery with ground handling agents and airport operations.
- Organize and maintain baggage storage facilities for efficient tracking and retrieval.
- Assist passengers with baggage claims, inquiries, and complaints in a professional manner.
- Maintain accurate documentation and prepare daily baggage handling reports.
- Monitor baggage handling equipment, conveyor belts, and arrival belt information.
- Support the recovery of lost-and-found items.
- Collaborate with operational teams to improve baggage handling efficiency.
- Participate in training programmes and mentor newly recruited staff when required.
Required Qualifications
Applicants should possess:
- A Bachelor's Degree.
- Certificate in computer applications.
- Previous customer service experience, preferably within the airline or hospitality industry.
- Excellent written and spoken English communication skills.
- Strong interpersonal and problem-solving abilities.
- High level of accuracy and attention to detail.
- Ability to work collaboratively within multidisciplinary teams.
- Good working knowledge of Microsoft Office applications.
Application Deadline: 22 July 2026
2. First Officer (Co-Pilot)
Department: Flight Operations
Fleet: Boeing 737, Airbus A330 & Dash 8 Q400
Reports To: Fleet Manager
Duty Station: Kigali International Airport
Job Summary
RwandAir is seeking experienced and highly skilled pilots to join its Flight Operations Department as First Officers. The successful candidates will support the Pilot-in-Command in ensuring safe, efficient, and professional flight operations while complying with international aviation regulations and company operating procedures.
Key Responsibilities
The First Officer will:
Assist the Captain in the safe operation of scheduled flights.
Monitor flight progress and ensure compliance with Standard Operating Procedures.
Maintain thorough knowledge of company operational manuals and aviation regulations.
Report operational hazards and safety concerns promptly.
Support emergency decision-making whenever necessary.
Promote the highest standards of flight safety and operational excellence.
Minimum Requirements
Candidates must possess:
- Valid ICAO, EASA, or FAA Commercial Pilot Licence.
- First-Class Medical Certificate.
- Radio Telephony Licence or endorsement.
- Valid type rating for Boeing 737, Airbus A330, or Dash 8 Q400.
- ICAO English Language Proficiency Level 4 or higher.
- Minimum of 1,500 total flying hours.
- At least 500 flying hours on the aircraft type.
- Clean aviation safety record with no history of negligence-related incidents.
Employee Benefits
Successful candidates will enjoy:
- Competitive salary and attractive allowances.
- Career growth opportunities within one of Africa's fastest-growing airlines.
- Modern Boeing and Airbus fleet operations.
- International route exposure across Africa, Europe, and the Middle East.
- Opportunity to be part of RwandAir's future expansion and the transition to Bugesera International Airport.
Application Deadline: 08 October 2026
3. Captain (Pilot-in-Command)
Department: Flight Operations
Fleet: Boeing 737, Airbus A330 & Dash 8 Q400
Reports To: Fleet Manager
Duty Station: Kigali International Airport
Job Summary
RwandAir is also recruiting highly experienced Captains to command its Boeing 737, Airbus A330, and Dash 8 Q400 fleet. This role carries overall responsibility for the safe and efficient operation of assigned flights while ensuring compliance with national and international aviation standards.
Key Responsibilities
The Captain will be responsible for:
- Leading all flight operations as Pilot-in-Command.
- Ensuring compliance with aviation legislation and company procedures.
- Maintaining the highest standards of passenger safety and comfort.
- Supervising and mentoring flight crew members.
- Managing operational decisions during normal and emergency situations.
- Reporting aviation incidents, hazards, and occurrences to relevant authorities.
- Representing RwandAir professionally during international operations.
Minimum Requirements
Applicants should have:
- Valid ICAO, EASA, or FAA Airline Transport Pilot Licence.
- First-Class Medical Certificate.
- Radio Telephony Licence.
- Valid aircraft type rating.
- ICAO English Proficiency Level 4 or above.
- Minimum 5,000 total flying hours.
- At least 1,000 hours as Pilot-in-Command on aircraft type.
- Excellent aviation safety record.
Benefits
RwandAir offers:
- Highly competitive remuneration package.
- Modern fleet and international operations.
- Career progression opportunities.
- Professional working environment.
- Relocation opportunity to Kigali, one of Africa's safest and fastest-growing cities.
Application Deadline: 08 October 2026
Required Application Documents
Interested applicants should prepare the following documents:
- Application letter.
- Updated Curriculum Vitae (CV).
- Notarized Degree or Diploma Certificates.
- Relevant Professional Certificates.
- Academic Transcripts.
- Copy of National ID or Passport.
- Three Professional Referees.
Important: All documents must be submitted in PDF format only.
How to Apply
Interested and qualified candidates should submit their applications online through the official RwandAir recruitment portal before the respective deadlines.
Official Application Portal: CLICK HERE TO APPLY
Please note: Only shortlisted candidates will be contacted for the next stage of the recruitment process.
Why Join RwandAir?
Working with RwandAir means becoming part of an internationally respected airline committed to operational excellence, innovation, and continuous growth. Employees benefit from world-class aviation standards, professional development opportunities, exposure to international operations, and a collaborative work environment dedicated to delivering exceptional passenger experiences.
Whether you are an aviation professional, an experienced pilot, or a customer service specialist, RwandAir provides an excellent platform to build a long-term and rewarding career.
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